Engraving
Engraving - FAQs
- I made a mistake in the engraving
If you have discovered a mistake in the specified engraving, we recommend contacting us by phone as soon as possible. Please also send an email with the correct engraving text. If these changes are communicated in time and the pen has not been engraved yet, we can still make the necessary adjustments. However, it is important to note that once the pen has been engraved, unfortunately, no further modifications can be made. We strive to process your order as accurately as possible and appreciate your understanding in this matter. Please get in touch with us so that we can assist you to the best of our ability in resolving this issue.
Read more - Why can't I enter text for engraving? Read more
- I want to engrave a different symbol Read more
- The engraving is discolored.
The discoloration of the engraving can have various causes, such as exposure to moisture, chemicals, or friction. To protect the engraving and prevent discoloration, we recommend cleaning the product regularly with a soft cloth and mild cleaning agents. Avoid the use of harsh chemicals.
Read more - What does engraving line 1 and engraving line 2 mean? Read more
- Can I have my logo engraved and what are the extra costs?
In addition to buying pens and fountain pens at Penshop, it is possible to have your logo engraved on a pen. The setup costs for engraving a logo are +/- £32. The engraving costs per piece are £ 1. The logo must be assessed for technical feasibility in advance. For additional questions, please contact our customer service via the e-mail address info@unitedpenshop.co.uk.
Read more - I would like to order several pens. Can I send in a separate list of names?
Of course, it is possible to order more than one pen with a separate list of names via Penshop. When ordering via the webshop, please fill in the two engraving lines "PER E-MAIL". Please note: do not put any other text than PER E-MAIL, or this text will be engraved on the pens. Then send your order number and the name list to be engraved by e-mail to info@unitedpenshop.co.uk.
Read more - What color is the engraving? Read more